基于层次分析法的网购茶叶消费者购前选择研究

The Pre-purchase Selection of Tea Consumers' Online Shopping Based on Analytic Hierarchy Process

  • 摘要: 为了研究消费者网购茶叶的购前选择,运用层次分析法(AHP),并基于AHP模型,从产品特色、网店内容、社会口碑和品牌宣传等4个维度、11个指标去研究网购茶叶的消费者购前选择,并以此对云南普洱茶进行了评价。研究表明,影响网购茶叶消费者购前选择的主要指标分别是茶叶品质、线上网络宣传及网友评价,云南普洱茶的各项指标综合得分为3.287 8(最高为5分),综合影响率为65.76%,并基于上述指标对茶叶网络营销发展提出相应的建议策略。

     

    Abstract: In order to study the pre-purchase behavior of consumers online shopping tea, using the analytic hierarchy process, and based on the AHP model, from four indicators, 11 indicators, including the product characteristics, online store content, social reputation and brand promotion, etc., this paper studies the former behavior of consumer purchase of online shopping tea, at the same time, it evaluates Yunnan Pu'er tea according these indicators. The results show that the main indicators affecting the pre-purchase behavior of tea consumers' online shopping are tea quality, online network promotion and netizen evaluation. The comprehensive score of Yunnan Pu'er tea indicators is 3.287 8, and the comprehensive impact rate is 65.76%. Based on the above indicators, the corresponding strategies for tea network marketing development are proposed.

     

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