社会资本对消费者社区团购生鲜农产品的意愿及行为的影响研究

Study on the Impacts of Social Capital on Consumers’ Willingness and Behavior to Purchase Fresh Agricultural Products with Group in Community

  • 摘要: 社区团购是农产品电子商务领域中不可或缺的重要模式。在社区团购中,社会资本的积累体现在消费者之间的交流与互动、消费者对团购发起人的信任、合作关系的建立以及社区内形成的社会网络。运用社会资本和消费者行为理论,利用消费者调查数据,分析社会资本对消费者社区团购生鲜农产品的意愿及行为的影响,研究发现社会资本的存在可以增加消费者社区团购生鲜农产品的意愿,促进团购行为的发生。其中社会资本核心变量熟人是否使用团购、是否有人推荐过社区团购、是否信任团购发起人对消费者社区团购意愿和行为有显著正向影响。论文最后提出选择合适的社区团购发起人,提升团购发起人和平台的信誉和服务质量,重视参照群体对社区消费者的影响等建议。

     

    Abstract: Community group-buying is an indispensable and important model in the field of agricultural products e-commerce. In community group buying, the accumulation of social capital is evident in consumer communication and interaction, trust in the group buying initiator, the establishment of cooperative relationships, and the formation of social networks within the community. This study utilized social capital theory and consumer behavior theory, along with consumer survey data, to analyze the impacts of social capital on consumers’ willingness and behavior to purchase fresh agricultural products with group in community. Results demonstrated that the presence of social capital could enhance consumers’ willingness to buy fresh agricultural products with group in community and promote the occurrence of group buying behavior. Core variables of social capital, including whether acquaintances participate in group buying, whether someone recommends community group buying, and the level of trust in the group buying initiator, had a significantly positive influence consumers’ intentions and behaviors in group buying. Finally, the paper offered several suggestions: selecting suitable initiators in the community group buying, enhancing the reputation and service quality of both initiators and platforms, and emphasizing the impact of reference groups on consumers.

     

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